Terms & Conditions

1. Introduction and Acceptance

Welcome to OSCEmate. These Terms and Conditions ("Terms") govern your use of our AI-powered AMC Clinical exam preparation platform. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

2. Service Description

OSCEmate provides AI-powered patient simulations and performance feedback for international medical graduates preparing for the AMC Clinical examination. Our services include:

• Voice-to-voice AI patient interactions
• Specialty-specific clinical scenarios
• Performance reports and feedback
• Progress tracking and analytics
• Educational content and resources

3. User Accounts and Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account
• Use the service only for lawful purposes

4. Subscription and Payment Terms

OSCEmate offers both free and paid subscription plans:

• Subscriptions are billed in advance on a recurring basis
• All fees are non-refundable except as required by law
• We offer a 30-day money-back guarantee for first-time subscribers
• Prices may change with 30 days' notice

5. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Share your account credentials with others
• Attempt to reverse engineer or copy our AI technology
• Use automated systems to access our services
• Harass, abuse, or harm other users
• Share copyrighted content without permission

7. Intellectual Property Rights

All content, features, and functionality of OSCEmate are owned by us and protected by copyright, trademark, and other intellectual property laws.

• We grant you a limited, non-exclusive license to use our services
• You may not reproduce, distribute, or create derivative works
• User-generated content remains your property, but you grant us usage rights

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

• We collect data necessary to provide our services
• Practice sessions may be recorded for quality improvement
• We implement industry-standard security measures
• You can request data deletion at any time

9. Limitation of Liability

To the fullest extent permitted by law, OSCEmate and its affiliates shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Interruption of service or technical failures
• Actions taken based on our educational content

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Termination

Either party may terminate these Terms:

• You may cancel your subscription at any time
• We may suspend or terminate accounts for Terms violations
• We may discontinue services with reasonable notice
• Termination does not affect accrued rights or obligations

11. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via email or platform notifications. Continued use after changes constitutes acceptance of the new Terms.