Privacy Policy

1. Introduction

OSCEmate ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered AMC Clinical exam preparation platform.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us:

• Account registration details (name, email, password)
• Profile information (specialty, experience level, study goals)
• Payment information (processed securely by third-party providers)
• Communication data (support requests, feedback)

Practice Session Data

During practice sessions, we collect:

• Voice recordings and transcriptions (for AI processing and feedback)
• Session performance metrics and scores
• Response patterns and interaction data
• Time spent and completion rates

Technical Data

We automatically collect certain technical information:

• Device information (type, operating system, browser)
• Usage data (pages visited, features used, session duration)
• IP address and general location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

5. How We Share Information

We do not sell or rent your personal information. We may share information in these situations:

6. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for voice data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and employee privacy training
• Secure payment processing through certified providers

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, contact us at privacy@oscemate.com. We will respond within 30 days of receiving your request.

8. Data Retention

We retain your information for as long as necessary to provide our services:

• Account Data: Retained while your account is active
• Practice Sessions: Retained for up to 2 years for progress tracking
• Voice Recordings: Automatically deleted after 90 days unless saved for feedback
• Analytics Data: Aggregated data may be retained indefinitely
• Legal Compliance: Some data may be retained longer for legal requirements

9. Children's Privacy

Our services are intended for medical professionals and students aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

10. International Data Transfers

OSCEmate operates globally, and your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses for data protection
• Adequacy decisions by relevant authorities
• Compliance with applicable privacy laws (GDPR, CCPA, etc.)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes via email or platform notifications. The "Last updated" date at the top of this policy indicates when it was last revised.